Privacy policy

Datenschutz für unseren Print-Shop / Store-specific privacy information

Stand / Updated: 31.10.2026. Die folgenden Angaben konkretisieren die anschließende allgemeine Datenschutzerklärung für shop.magnificentmatter.com. Bei abweichenden allgemeinen Formulierungen gelten für unseren EU-Shop diese konkreten Angaben.

Verantwortlicher und Kontakt

Alexander Poletajev & Maximilian Schertz GbR, handelnd als Magnificent Matter, Schappachstraße 15, 12527 Berlin, Deutschland. E-Mail: hey@magnificentmatter.com; Telefon: +49 1575 1040259. Unter diesen Kontaktdaten können Sie auch Ihre Datenschutzrechte geltend machen.

Zwecke und Rechtsgrundlagen

  • Bestellung, Zahlung, Lieferung, Kundenkonto und Rückabwicklung: Wir verarbeiten Kontakt-, Bestell-, Adress- und Zahlungsstatusdaten, um den Kaufvertrag durchzuführen, Ihre Anfragen zu beantworten und Widerrufe oder Reklamationen zu bearbeiten (Art. 6 Abs. 1 lit. b DSGVO). Pflichtangaben im Checkout sind für die Bestellung erforderlich; ohne sie können wir den Kauf bzw. die Lieferung nicht abwickeln. Eine Nutzung optionaler Marketingangebote ist keine Kaufvoraussetzung.
  • Gesetzliche Pflichten: Die Aufbewahrung steuerlich und handelsrechtlich erforderlicher Unterlagen sowie die Erfüllung gesetzlicher Auskunftspflichten beruhen auf Art. 6 Abs. 1 lit. c DSGVO.
  • Sicherer Betrieb und sonstige Anfragen: Technische Verbindungsdaten und erforderliche Protokolle dienen der Bereitstellung und Absicherung des Shops, der Fehlerbehebung und der Abwehr von Missbrauch. Soweit keine Vertragsabwicklung vorliegt, bearbeiten wir allgemeine Anfragen auf Grundlage unserer berechtigten Interessen an einem sicheren Betrieb und der Beantwortung Ihrer Nachricht (Art. 6 Abs. 1 lit. f DSGVO).
  • Optionale Analyse, Personalisierung und Werbung: Soweit einwilligungspflichtig, erfolgen diese Verarbeitungen nur mit Ihrer Einwilligung nach Art. 6 Abs. 1 lit. a DSGVO. Für nicht unbedingt erforderliche Speicherung oder Zugriffe auf Ihrem Endgerät gilt zusätzlich § 25 Abs. 1 TDDDG; unbedingt erforderliche Vorgänge fallen unter § 25 Abs. 2 TDDDG. Newsletter-Werbung setzt eine gesonderte Einwilligung voraus. Eine Cookie-Einwilligung ist keine Newsletter-Anmeldung.

Dienstleister und Empfänger

  • Shopify: Shopify stellt den Shop, Checkout und das Kundenkonto bereit. Zahlungsdaten werden durch die jeweils gewählte Zahlungsart und deren Zahlungsdienstleister verarbeitet. Shopify Network Intelligence ist aktiviert: Shopify verarbeitet dabei auch Daten aus Interaktionen mit anderen Händlern für seine erweiterten Dienste. Die nachfolgende Rubrik „Relationship with Shopify“ erläutert dies und verlinkt Shopifys Datenschutzhinweise und Rechteportal. Einwilligungspflichtige Zwecke bleiben an Ihre Auswahl gebunden.
  • WhiteWall: Für Produktion und Direktversand der Prints übermitteln wir die notwendigen Bestell- und Lieferdaten, insbesondere Name, Lieferadresse, bestellte Produkte und erforderliche Kontaktdaten, an WhiteWall Media GmbH, Europaallee 59, 50226 Frechen, Deutschland. Für die Zustellung erhalten die beauftragten Versandunternehmen die notwendigen Lieferdaten. Grundlage ist die Durchführung Ihres Kaufvertrags.
  • Google & YouTube und Klaviyo: Im Shop sind die App-Pixel von Google & YouTube und Klaviyo eingebunden. Sie dienen der Messung von Shop-Nutzung und Werbeerfolg sowie der Personalisierung von Marketing. Dabei können insbesondere Seiten- und Produktaufrufe, Warenkorb- und Checkout-Ereignisse, Käufe, Gerätekennungen und zuordenbare Kundendaten verarbeitet werden. Diese Pixel sind für die Erfassung erst nach Zustimmung zu Marketing und Analyse konfiguriert. Weitere Informationen: Google-Datenschutzerklärung und Klaviyo-Datenschutzerklärung.

Elektronischer Widerruf mit Revoq

Für das Online-Widerrufsformular nutzen wir Revoq von Jonas Busch (BuschBytes), Köln, Deutschland, als Auftragsverarbeiter nach Art. 28 DSGVO. Verarbeitet werden Name, E-Mail-Adresse, Bestellnummer, zugeordnete Bestell- und Artikeldaten, freiwillige Nachrichten sowie Eingangszeitpunkt, Zustell- und Bearbeitungsstatus. Dies dient der Entgegennahme, Bestätigung und Bearbeitung Ihrer Widerrufserklärung (Art. 6 Abs. 1 lit. c DSGVO in Verbindung mit § 356a BGB sowie Art. 6 Abs. 1 lit. b DSGVO).

Bestätigungen und Händlerbenachrichtigungen werden über Resend versendet. Laut Anbieter werden für den Betrieb außerdem Supabase (Datenbank), Fly.io (Hosting) und Sentry (technische Fehlerdiagnose) eingesetzt, mit primärer Verarbeitung in EU-Regionen. Bei Anbietern mit Sitz außerhalb des EWR gelten die im Auftragsverarbeitungsvertrag beschriebenen Schutzmechanismen, insbesondere EU-Standardvertragsklauseln und, soweit anwendbar, Angemessenheitsbeschlüsse. Weitere Informationen: Revoq-Datenschutzhinweise und Auftragsverarbeitung und Unterauftragnehmer.

Widerrufsvorgänge werden in der Revoq-App im eingesetzten kostenlosen Tarif nach 90 Tagen automatisch gelöscht. Unsere E-Mail-Korrespondenz und gesetzlich erforderlichen Nachweise unterliegen den oben bzw. unten beschriebenen zweckbezogenen und gesetzlichen Aufbewahrungsfristen. Die Widerrufsfunktion setzt keine Marketingeinwilligung voraus.

Cookies, Widerruf der Einwilligung und Drittlandverarbeitung

Über „Cookie preferences“ im Fußbereich des Shops können Sie optionale Kategorien ablehnen und eine erteilte Einwilligung jederzeit für die Zukunft ändern oder widerrufen. Erforderliche Funktionen wie Warenkorb, Checkout, Anmeldung und das Speichern Ihrer Datenschutzentscheidung bleiben verfügbar. Eine Ablehnung optionaler Cookies verhindert keine Bestellung. Newsletter können Sie zusätzlich über den Abmeldelink in der jeweiligen Nachricht abbestellen.

Bei Shopify, Google und Klaviyo kann eine Verarbeitung außerhalb des Europäischen Wirtschaftsraums, insbesondere in den USA, stattfinden. Für solche Übermittlungen gelten die im Abschnitt „International Transfers“ beschriebenen Schutzmechanismen, insbesondere anwendbare Angemessenheitsbeschlüsse oder EU-Standardvertragsklauseln. Informationen zu den jeweils eingesetzten Garantien und eine Kopie erhalten Sie über unseren Datenschutzkontakt; weitere Einzelheiten finden Sie in den verlinkten Anbieterhinweisen.

Speicherdauer und Ihre Rechte

Die Speicherdauer richtet sich nach dem jeweiligen Zweck: Vertrags- und Kommunikationsdaten werden für Abwicklung und mögliche Ansprüche benötigt; gesetzlich aufbewahrungspflichtige Unterlagen bleiben für die vorgeschriebene Frist erhalten. Kontodaten dienen der Bereitstellung Ihres Kontos. Nach Wegfall des Zwecks werden Daten gelöscht, soweit keine Aufbewahrungspflicht oder andere zulässige Grundlage entgegensteht. Bei Marketing richtet sich die Verarbeitung nach Ihrer Einwilligung; erforderliche Nachweise über Einwilligung oder Abmeldung können zur Erfüllung unserer Nachweispflichten und zur Vermeidung weiterer Werbung aufbewahrt werden.

Sie haben nach Maßgabe der DSGVO Rechte auf Auskunft, Berichtigung, Löschung, Einschränkung und Datenübertragbarkeit. Sie können einer Verarbeitung aufgrund berechtigter Interessen aus Gründen Ihrer besonderen Situation widersprechen; gegen Direktwerbung ist der Widerspruch jederzeit möglich. Einwilligungen sind jederzeit mit Wirkung für die Zukunft widerrufbar. Die Rechtmäßigkeit bis zum Widerruf bleibt unberührt. Sie können sich bei einer Datenschutzaufsichtsbehörde beschweren, insbesondere an Ihrem Aufenthaltsort, Arbeitsplatz oder am Ort eines vermuteten Verstoßes. Für uns ist die Berliner Beauftragte für Datenschutz und Informationsfreiheit eine zuständige Anlaufstelle.

English — specific information for this store

The controller is Alexander Poletajev & Maximilian Schertz GbR, trading as Magnificent Matter, at the Berlin address and contact details above. We process order, contact, payment-status and delivery data to perform your contract and handle withdrawals (GDPR Article 6(1)(b)); retain legally required records under Article 6(1)(c); and process necessary technical data and general enquiries for our legitimate interests in secure operation, fraud prevention and communication under Article 6(1)(f). Required checkout details are needed to fulfil your order. Optional analytics, personalization and advertising rely on consent under Article 6(1)(a), with device access subject to German TDDDG section 25. Newsletter consent is separate from cookie consent.

Shopify operates the store and checkout, and Shopify Network Intelligence is enabled as explained below. WhiteWall Media GmbH, Europaallee 59, 50226 Frechen, Germany, receives the order and delivery details necessary to produce and ship your prints; carriers receive the necessary delivery details. Google & YouTube and Klaviyo app pixels are configured to collect shop activity only after marketing and analytics consent. They can process page, product, cart, checkout and purchase events, device identifiers and associated customer data for analytics and marketing. Their privacy notices are linked above. Processing by these providers can involve countries outside the EEA, including the USA, subject to the safeguards described below.

You can change or withdraw optional consent using “Cookie preferences” in the footer without preventing a purchase. Newsletter emails have a separate unsubscribe link. Data is retained for its stated purpose, applicable legal retention periods and necessary legal claims; consent and unsubscribe records may be retained as evidence and to honour your choices. You have the GDPR rights described below, including objection to legitimate-interest processing based on your situation, an unconditional right to object to direct marketing, withdrawal of consent for the future, and the right to complain to a supervisory authority. Contact us for details or copies of applicable international-transfer safeguards. These specific disclosures take precedence over any conflicting general wording below.

Electronic withdrawal using Revoq

We use Revoq, provided by Jonas Busch (BuschBytes), Cologne, Germany, as a processor under GDPR Article 28. The service processes your name, email, order reference, matched order and item data, optional messages, receipt timestamp, delivery status and processing status to receive, acknowledge and handle withdrawals (GDPR Articles 6(1)(c), together with German Civil Code section 356a, and 6(1)(b)). Confirmation and merchant emails are delivered through Resend. The provider also uses Supabase, Fly.io and Sentry for database hosting, application hosting and technical diagnostics, primarily in EU regions. Applicable international-transfer safeguards are described in the linked Revoq privacy notice and DPA. In our Free plan, app records are automatically deleted after 90 days; our email correspondence and required evidence remain subject to purpose-based and statutory retention periods. The withdrawal function does not require marketing consent.

General privacy information / Allgemeine Datenschutzhinweise

Last updated: October 31, 2026

Magnificent Matter operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Magnificent Matter is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. .
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:

  • Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at hey@magnificentmatter.com. You can find our other contact details on our contact information policy. For the purpose of applicable data protection laws, we are the data controller of your personal information.